No phone guesses. Here is how Bay Area market ranges differ from the written price we provide after the $99 on-site diagnosis.
How repair pricing works
We work across both premium and mainstream equipment. What we won’t do is sell you a repair that’s a bad buy: on low-end machines the math often favors replacement, and the $99 diagnostic includes that honest repair-or-replace call in writing.
- Refrigerator: from mainstream models to premium built-ins, Sub-Zero, Monogram and Thermador-class included. One honest caveat: on a budget fridge that sold new for well under $1,000, the repair quote often lands near replacement cost, and we’ll tell you that at the diagnostic instead of taking your money on a bad repair. Repairs are priced after the on-site diagnosis.
- Washer or dryer: we take the call across brands. The cheaper the machine was new, the more often the diagnostic ends in a frank repair-or-replace conversation rather than a big invoice; either way you get the real number in writing before work starts.
- Dishwasher: we do not repair LG, Samsung, Bosch, KitchenAid, Whirlpool, or Jenn-Air dishwashers. We repair household, panel-ready, and commercial machines from other brands. We still repair refrigerators, ranges, ovens, and laundry from those six brands.
- Range or oven: everyday and professional-grade units alike. Repair pricing follows the on-site diagnosis, and if the math doesn’t favor the repair, we’ll say so in writing rather than talk you into it.
- Microwave: commercial units, yes, that’s a specialty for us. On the residential side, only built-in and double-oven microwaves in the $3,000-plus class. Countertop and over-the-range microwaves, we don’t service.
- Garbage disposal: not a repair call. Once one fails, we replace the unit rather than chase parts on a sealed assembly. Real numbers are in our disposal replacement guide.
What moves the number
- Brand and part cost. On the washers and dryers we still service across brands, a control board for a Samsung or LG can cost more than the GE or Whirlpool version of the same fix.
- Part availability. Common parts ship same day. Less common ones can take one to three business days.
- Labor time. A door gasket is 20 minutes. A bearing replacement is a couple of hours.
How the $99 works
No price before the visit. We come out, charge the flat $99 diagnostic, find the actual fault, then give you a written repair-or-replace call and price. If you book the repair, the $99 is credited to it. If the honest answer is replace, you pay the $99 and walk away with a clear written reason. No blind phone quote, no bait and switch.
Repair or replace
We use three rules together: the repair tops half the cost of a new unit, the appliance is past its average lifespan, or it’s the second major failure inside 12 months. If two of the three apply, replacing is the better spend, and we’ll say so.
Need heating or cooling looked at too? That’s our sister brand, Bay Area HVAC Service, and the assessment visit is free if you’re facing a system replacement rather than a repair.
Serving the whole Bay Area. Call Bay Area Appliance Repair Service at (925) 999-4095 to schedule a visit.