Use this drying checklist as information, not as a service offer. Bay Area Appliance Repair Service excludes Bosch dishwashers from its repair work. The checks stay outside the cabinet and electrical system.
Compare like with like
Plastic usually comes out wetter than glass or ceramic because it carries less heat into the drying phase. Compare the same rack position and material across two normal cycles before treating mixed results as a machine fault.
Condensation drying depends on the heat stored in the load and the cooler interior surface of the dishwasher. Water leaves warm dishes and condenses elsewhere instead of being blasted away by an exposed drying element. That is why a glass may finish dry while a plastic lid beside it still holds droplets. The difference between materials is a clue, not proof of a failed heater.
Record the cycle and rinse-aid state
Write down the exact program and any drying option. Check the rinse-aid indicator and follow the owner guide for normal filling or setting changes. Change one thing at a time so the next result means something.
Rinse aid helps water leave the surface in a sheet instead of staying as beads. If the reservoir is empty, refill it only as the guide directs and compare the same kind of load on the same program. Do not jump several dosage settings at once. A controlled change gives you a useful result; a stack of changes only shows that something was different.
Some models provide extra drying or hotter final-rinse options, and some use additional drying hardware. Names and controls vary, so use the manual for the complete model number rather than instructions for a similar-looking panel. Record the option you selected and whether the machine completed the cycle without a message.
Check loading and the end of the cycle
A bowl that traps water or a pan that blocks spray can leave a localized wet area. Note whether the cycle completed and when the door opened. Opening early changes the result and makes comparison harder.
Turn cups and bowls so they cannot hold a puddle. Make sure a tall item is not stopping a spray arm. If the owner guide calls for opening the door after the program, note how long the unit remained closed first. Compare an entire wet load with a few wet plastics or pooled items. Those are three different patterns and should not be described as one drying failure.
Know when the result is abnormal
Glass, ceramic, and metal remaining wet across repeated completed cycles deserves more attention than plastic alone. So does a cycle that stops early, never reaches its normal end, displays a message, or leaves the load cold when it previously finished warm. Record the change from the machine’s normal behavior and the last cycle that worked properly.
Heating, circulation, sensing, fans on equipped models, and controls can all affect the final result. A wet load does not identify which system failed. Diagnosis means checking the sequence and the model’s actual equipment before a part is selected.
Keep electrical testing out of the owner check
Do not remove panels, bypass the latch, or test a heater or live circuit. Stop using the machine if it trips a breaker, smells hot, or puts water near power.
Leave the unit off if heat, smoke, a repeated power trip, or a leak is involved. For an ordinary drying complaint, preserve the program, options, rinse-aid status, load materials, and display text. That record is safer than opening the cabinet and gives the next diagnosis a clean starting point.
The accepted and excluded dishwasher brands are stated on the dishwasher service page.
Straight answer
The dishwashers we do not take.
We do not repair dishwashers from LG, Samsung, Bosch, KitchenAid, Whirlpool, or Jenn-Air. Any model, any year.
It is not a knock on the machines. It is the parts pricing. What a circulation pump, a control board, or a touch panel costs on one of these, set against what the dishwasher sold for new, turns the repair into a bad buy for you more often than not. We would rather tell you that here than charge you $99 to say it in your kitchen.
Everything else from these brands we still fix: refrigerators, ranges, ovens, cooktops, washers, and dryers. We repair dishwashers from every other brand.
- Serviced: Fisher & Paykel, Miele, Cove, Asko. We also service every other residential and commercial brand.
- Not serviced: LG, Samsung, Bosch, KitchenAid, Whirlpool, Jenn-Air dishwashers
- Still serviced on those brands: refrigerators, ranges, ovens, cooktops, washers, dryers