Describe where the microwave sits
Tell us the brand, model and whether the unit is on a counter, built into cabinetry or installed over the range. We do not service over-the-range microwaves. We confirm whether we can take your particular appliance before scheduling a visit.
Include what happens when you select a normal cooking cycle: no response, a display message, an unusual noise or failure to heat. Don’t keep testing a machine that sparks, smells burnt or has a damaged door.
Keep the enclosure closed
Microwave diagnosis is not an owner maintenance task. Do not remove the cover, attempt internal measurements or bypass a door interlock. Turning off the appliance does not make its internal parts safe to handle.
For an accepted repair visit, the standard diagnostic is $99 and counts toward an approved repair. We give you a written price after inspecting the fault. Depending on the model and proposed work, replacing a countertop unit may be the more practical choice; the inspection and written quote help you make that decision.
For premium and commercial equipment, visit ADRIUM. We do not install replacement appliances through this site.