Service requests

When you use the booking link, you leave this website for ADRIUM’s booking service. The details you submit help the office contact you, confirm the service address and arrange work. The booking service’s privacy information applies to that submission.

Photographs and descriptions

An appliance model label or fault display can help identify the equipment. Keep people, household paperwork and unrelated personal details out of photographs. Do not post a private document link or payment information in an ordinary service description.

Website use

We use the approximate location from your IP address only to show your city in the header; we do not store it on our servers, and your browser keeps only the displayed label for the current tab session.

This website does not contain a payment form. Its booking link leads to the service used by the office. Hosting systems may record requests for site operation and security. The site pages do not need you to create an account to read them.

For a question about information supplied for a repair, use the contact page. Identify the visit without sending card numbers or passwords.

Analytics, calls and records

This site uses Google Analytics to count visits and see which pages help. Microsoft Clarity records anonymized clicks, scrolls and mouse movement as heatmaps and session replays, and it masks what you type in form fields. Both set cookies. The site has no advertising tags.

Calls to (925) 999-4095 are answered by our office’s AI assistant, and calls are recorded. We keep call recordings, texts and job records without a set deletion date and use them to run and improve our service. You can ask us to delete your information through the contact page.

This site is run by ADRIUM Service Solutions. The full policy is at adriumservice.com/privacy-policy/.