Problem

Water remained in the drum of this LG washer in Danville. Wash cycles were ending before the drain and spin functions could finish.

What we found

Inspection and testing found a drain pump that could not move the water out properly. In the photograph, the pump sits low inside the cabinet, connected to the washer’s drain hoses.

The repair

We replaced the drain pump assembly and inspected the drain hose and connections for restrictions and leaks.

After the work

During the test cycle, the washer drained, completed its drain and spin functions, and showed no leakage. If a washer leaves water behind, describe where its cycle stops when you call.