REFRIGERATOR · ALAMO
Refrigerator not freezing in Alamo? We fix it.
A freezer that has gone soft, where things are thawing and the ice cream will not set, shares most of its causes with a fridge that will not cool, plus one more serious possibility. The same boards, fans, and defrost system have to work, and on top of that the sealed system has to be holding refrigerant. We diagnose first so you know exactly which of these you are dealing with before any number is quoted.
We handle refrigerator not freezing repairs across Alamo, from Round Hill, Stone Valley, Westside Alamo to the surrounding neighborhoods.
- $99 diagnostic (credited toward the repair)
- Same or next-day best effort
- CSLB #1136642
From our records
Refrigerator repair in Alamo: what we actually see.
15 refrigerator repairs at 13 homes in Alamo in the last 24 months. Counted from completed jobs in our own records as of 2026-09-02.
Median time from booking to visit on those calls since February 2026: 1.9 days over 9 bookings, so most Alamo visits get booked within 2 days. That is a measured median, not a promise.
Why this happens
What we look for first.
- Control board not powering the compressor. The control board tells the compressor to run. No compressor means no cold, so the freezer slowly comes up to room temperature while everything thaws. We meter for output at the compressor circuit and confirm the board is the dead link before replacing it. Repair pricing is provided in a written estimate after the on-site diagnosis.
- Inverter board failure. On a variable-speed compressor the inverter board runs the show, taking the control signal and driving the compressor at the right speed. When it fails, freezing stops. We test for the drive output and check the compressor windings before we replace the board. Repair pricing is provided in a written estimate after the on-site diagnosis.
Full causes and diagnostic steps: Refrigerator Not Freezing.
Serving Alamo
Alamo: response and coverage.
Alamo is a short hop from the San Ramon shop. Same or next-day on most weekday calls.
Neighborhoods we cover regularly in Alamo: Round Hill, Stone Valley, Westside Alamo. Beyond those, our service area in Alamo covers the city limits.
Alamo runs the full range. Everyday GE Profile and KitchenAid fill Westside Alamo and the mid-century homes near Las Trampas Creek, while the Round Hill and Stone Valley estates add built-ins from Sub-Zero, Wolf, Thermador, Bosch, and Miele. Every one of them still has a washer, dryer, and dishwasher that needs service.
Pricing and warranty
What it costs. What we stand behind.
-
$99
Diagnostic visit. Credited toward the repair.
-
Typical
Repair pricing is provided in a written estimate after the $99 on-site diagnosis, which is credited toward the repair.
-
Warranty
You get a parts and labor warranty in writing before we start: from 3 months to 2 years depending on the type of repair. Standard repairs carry 3 months on parts and labor, inverter boards 1 year, and a full sealed-system rebuild 2 years. We put the part, the price, and the labor on the quote before we touch the machine, so you know exactly what is covered.
Before you call
Is your fridge worth repairing?
Repair price depends on what failed and how the unit is built. If your refrigerator cost under $1,000 new, the repair math may not work. We diagnose the unit on site and provide the written repair estimate before any work starts.
Premium built-ins in the Sub-Zero, Monogram, and Thermador class are designed to be serviced. We diagnose the fault and help you compare the written repair estimate with replacement.
Two free checks before you call: vacuum the condenser coils, and run the dollar-bill test on the door seal by closing the fridge on a bill and seeing how easily it slides out. If the power blinked recently, give the compressor a full day before deciding it is dead. If the fridge really is done, put that money toward the next one instead. Our other trade is heating and cooling, and a replacement assessment visit for an A/C, furnace, or heat pump is free.
Related
More on Refrigerator Repair and Alamo.
Nearby cities
Refrigerator not freezing near Alamo.
Also in Alamo
Other refrigerator repairs we do in Alamo.
Ready to book the Alamo call?