Movement and heat are separate clues
A turning drum can still leave a load wet. When requesting service, tell us whether the dryer is gas or electric, if you know, and whether it produces any heat. A new scrape, thump or squeal is worth mentioning too.
Stop a dryer that smells burnt, smokes or has an unusual gas odor. Don’t run it again to make a recording. Leave internal electrical and gas checks to a technician.
What our dryer visit covers
We diagnose the appliance and quote its repair. We do not offer dryer vent cleaning. Building ductwork can need separate attention even after an appliance repair; replacing a component inside the dryer does not prove that the whole exhaust route is clear.
The distinction mattered on a Samsung dryer in Alamo: the rollers and idler were replaced, while a separate duct connection concern was recorded for the homeowner.
For stacked laundry, let us know before booking. That work needs a two-technician service call at $198, credited toward the repair. The standard visit for an accessible, unstacked appliance is $99.
If you smell gas, leave the home without operating electrical switches. Call the gas utility or 911 once you are outside.
