Problem

This Whirlpool gas dryer in Moraga was making noise. We inspected the parts that support the drum and keep its belt under tension.

What we found

The idler pulley was worn, and one drum support roller was defective. Lint, dust and debris had also collected inside the dryer. The repair required opening the cabinet to reach those parts.

The repair

We replaced the pulley and defective roller. We cleaned the drum compartment, motor area and other accessible internal components, then reassembled the dryer.

After the work

The dryer passed its test with smooth drum rotation and no abnormal noise detected. When calling about a noisy dryer, describe whether the sound starts immediately or changes as it runs.