Problem

The center burner on this Samsung cooktop in Oakland had an ignition problem. The other burners were not part of this repair.

What we found

We opened the cooktop to reach the center burner igniter. The photograph shows its burner and ignition components exposed, with the top removed. This is a five-burner gas cooktop, model NA36N7755TS/AA.

The repair

We replaced the center burner igniter using a replacement part supplied by the customer. The cooktop was then put back together.

After the work

The final photograph shows a flame at the center burner with the cooktop reassembled. Tell the office which burner is affected when arranging a visit, and whether it clicks, lights or stays unlit.

Cooktop opened to expose burner and ignition components

Center burner with a visible flame after the repair