How long does it take you to reach Albany from San Ramon?

Albany runs on our Inner East Bay day with Berkeley and Richmond, about 40 to 45 minutes from San Ramon via I-580 or Highway 24 to I-80. Booked windows get a written arrival time.

The Family Hub screen went dark but the fridge is still running fine. Is it dead?

Not likely. A fridge that keeps cooling with just a dark screen is a software fault almost every time, not a failed panel. We reboot the main door board through the service menu first, and that clears it in most cases. A replacement panel only enters the conversation if the touchscreen glass is physically cracked or showing dead pixels.

What does a diagnostic cost?

Diagnostic is $99 and gets credited toward the repair. We give you the quote in writing before starting any work.

SAMSUNG · ALBANY

Service · All Samsung Models

Samsung Appliance Repair · Albany, CA

Samsung repair across Albany. Family Hub fridges, stacked dual-flex laundry, and RF-series French-door units.

$99 diagnostic (credited toward the repair)
Same or next-day best effort
CSLB #1136642

Call (925) 999-4095

Straight answer

Samsung dishwashers we do not take.

Samsung dishwashers are not a repair we take. Not any model, any year.

It is not a knock on the machines. It is the parts pricing. What a circulation pump, a control board, or a touch panel costs on one of these, set against what the dishwasher sold for new, turns the repair into a bad buy for you more often than not. We would rather tell you that here than charge you $99 to say it in your kitchen.

Everything else from these brands we still fix: refrigerators, ranges, ovens, cooktops, washers, and dryers. We repair dishwashers from every other brand.

That answer does not change by town, so it holds in Albany the same as anywhere else we run. Call us on the rest of the kitchen and we will be out.

Serviced: Fisher & Paykel, Miele, Cove, Asko. We also service every other residential and commercial brand.
Not serviced: LG, Samsung, Bosch, KitchenAid, Whirlpool, Jenn-Air dishwashers
Still serviced on those brands: refrigerators, ranges, ovens, cooktops, washers, dryers

Samsung in Albany

Samsung in Albany kitchens.

Albany packs into 1.8 square miles between Berkeley and El Cerrito, and the compact 1920s to 1940s bungalows along the Marin Avenue grid have small kitchens and smaller laundry closets to match. Samsung's slimmer RF French-door fridges and dual-flex stacked laundry fit those footprints where a full-size side-by-side or a separate washer and dryer won't. ADUs and basement units add another layer of compact Samsung installs across town, and UC Village, the university family housing along Buchanan Street, runs a heavy mix of Samsung fridges and stacked laundry in units that turn over often.

A blank Family Hub touchscreen on a fridge that's still cooling normally usually traces to software, not a failed panel, so a door-board reboot through the service menu is the first move and it clears the fault most of the time without a new part getting ordered. We provide a written repair estimate after the on-site diagnosis and before any work starts. Icemaker assemblies on the RF-series fridges are the other steady call, freezing over and going quiet, and before pricing a replacement we check Samsung's recall coverage against that specific assembly.

Water and ice systems

The water inlet valve, a common fridge leak.

Every fridge with a dispenser or ice maker has a water inlet valve. The fittings can leak under the cabinet, or the solenoid fails and the dispenser and ice maker stop getting water.

Laundry

How to spot a bad washer drain pump.

LG and Samsung washer drain pumps side by side. When a washer will not drain or hums at the end of a cycle, this small pump is the usual suspect, and the two brands fail in different ways.

Common repairs we do

What we close on the truck.

Family Hub blank screen on boot. Fridge still cools but the touchscreen goes dark on boot, an issue we see on the newer Samsung fridges filling UC Village units as much as anywhere in town. Almost always software, not a dead panel. We go through the service menu and reboot the door board before we even consider a replacement panel.
Dual-flex washer drain pump in tight laundry closets. Upper-unit impeller cracks from a foreign object, common in UC Village and bungalow-basement laundry closets. We provide a written repair estimate after the on-site diagnosis and before any work starts.
RF-series icemaker assembly. Ices over and quits, and we see it on RF fridges across Albany's compact kitchens and rental turnover units alike. Before you pay for a part, we verify the assembly version against Samsung's recall coverage.

Models we service

Samsung product lines.

Bespoke modular refrigerators
Family Hub touchscreen
FlexZone four-door
Smart Things connected
Dual-flex laundry

Pricing and warranty

What it costs. What we stand behind.

$99

Diagnostic visit. Credited toward the repair.
Written

3 months standard, 1 year on inverter boards, up to 2 years on sealed-system rebuilds. Quoted in writing before work starts.
CSLB

#1136642. Bonded and insured. We file warranty paperwork when applicable.

Recent work

Samsung jobs we have closed.

Oakland, CA · Stackable Washer

Samsung stackable washer stopping mid-cycle · Oakland

An Oakland homeowner's Samsung stackable washer kept quitting partway through a wash, sometimes at the rinse, sometimes earlier, and would sit there with the door locked until they cut the power.
Read case →

See all case studies →

Nearby cities

Samsung service in neighboring cities.

More cities

Samsung across our service area.

FAQ

Samsung in Albany questions, answered.

How long does it take you to reach Albany from San Ramon?

Albany runs on our Inner East Bay day with Berkeley and Richmond, about 40 to 45 minutes from San Ramon via I-580 or Highway 24 to I-80. Booked windows get a written arrival time.
The Family Hub screen went dark but the fridge is still running fine. Is it dead?

Not likely. A fridge that keeps cooling with just a dark screen is a software fault almost every time, not a failed panel. We reboot the main door board through the service menu first, and that clears it in most cases. A replacement panel only enters the conversation if the touchscreen glass is physically cracked or showing dead pixels.
What does a diagnostic cost?

Diagnostic is $99 and gets credited toward the repair. We give you the quote in writing before starting any work.

Need Samsung service in Albany?

Tell us what is broken. We will quote it.