Why is response faster in San Mateo than other Peninsula cities?

Because our technician for this side of the Bay actually lives here. San Mateo is not a drive-in stop for us, it is home base for the Peninsula route, so there is less slack in scheduling here than in towns further out.

What does a diagnostic visit cost?

$99, credited toward the repair. We give you a written quote before any work starts.

SAMSUNG · SAN MATEO

Service · All Samsung Models

Samsung Appliance Repair · San Mateo, CA

Samsung appliance repair in San Mateo, 94401, 94402 and 94403. Our Peninsula technician lives here.

$99 diagnostic (credited toward the repair)
Same or next-day best effort
CSLB #1136642

Call (925) 999-4095

Straight answer

Samsung dishwashers we do not take.

Samsung dishwashers are not a repair we take. Not any model, any year.

It is not a knock on the machines. It is the parts pricing. What a circulation pump, a control board, or a touch panel costs on one of these, set against what the dishwasher sold for new, turns the repair into a bad buy for you more often than not. We would rather tell you that here than charge you $99 to say it in your kitchen.

Everything else from these brands we still fix: refrigerators, ranges, ovens, cooktops, washers, and dryers. We repair dishwashers from every other brand.

That answer does not change by town, so it holds in San Mateo the same as anywhere else we run. Call us on the rest of the kitchen and we will be out.

Serviced: Fisher & Paykel, Miele, Cove, Asko. We also service every other residential and commercial brand.
Not serviced: LG, Samsung, Bosch, KitchenAid, Whirlpool, Jenn-Air dishwashers
Still serviced on those brands: refrigerators, ranges, ovens, cooktops, washers, dryers

Samsung in San Mateo

Samsung in San Mateo kitchens.

Family Hub fridges and the FlexZone four-door models show up a lot in the newer remodels around North Central and Baywood. The Family Hub screen going blank on boot is usually a firmware hang, not a dead touchscreen, and we clear it through the service menu before anyone talks about a new panel. We provide a written repair estimate after the on-site diagnosis and before any work starts.

Water and ice systems

The water inlet valve, a common fridge leak.

Every fridge with a dispenser or ice maker has a water inlet valve. The fittings can leak under the cabinet, or the solenoid fails and the dispenser and ice maker stop getting water.

Laundry

How to spot a bad washer drain pump.

LG and Samsung washer drain pumps side by side. When a washer will not drain or hums at the end of a cycle, this small pump is the usual suspect, and the two brands fail in different ways.

Common repairs we do

What we close on the truck.

Family Hub blank screen on boot. Fridge stays cold, screen just will not wake up. Usually a firmware hang, cleared through the service menu and a door-board reboot, not a failed panel.
FlexZone flap-motor failure. Convertible zone stops switching between fridge and freezer from the touchscreen. The flap motor for that zone has gone bad. We provide a written repair estimate after the on-site diagnosis and before any work starts.
RF-series icemaker assembly. The auger keeps turning but nothing drops, which usually means the assembly has iced over internally rather than the motor failing outright. We check current Samsung coverage before ordering the replacement unit.

Models we service

Samsung product lines.

Bespoke modular refrigerators
Family Hub touchscreen
FlexZone four-door
Smart Things connected
Dual-flex laundry

Pricing and warranty

What it costs. What we stand behind.

$99

Diagnostic visit. Credited toward the repair.
Written

3 months standard, 1 year on inverter boards, up to 2 years on sealed-system rebuilds. Quoted in writing before work starts.
CSLB

#1136642. Bonded and insured. We file warranty paperwork when applicable.

Recent work

Samsung jobs we have closed.

Oakland, CA · Stackable Washer

Samsung stackable washer stopping mid-cycle · Oakland

An Oakland homeowner's Samsung stackable washer kept quitting partway through a wash, sometimes at the rinse, sometimes earlier, and would sit there with the door locked until they cut the power.
Read case →

See all case studies →

Nearby cities

Samsung service in neighboring cities.

More cities

Samsung across our service area.

FAQ

Samsung in San Mateo questions, answered.

Why is response faster in San Mateo than other Peninsula cities?

Because our technician for this side of the Bay actually lives here. San Mateo is not a drive-in stop for us, it is home base for the Peninsula route, so there is less slack in scheduling here than in towns further out.
What does a diagnostic visit cost?

$99, credited toward the repair. We give you a written quote before any work starts.

Need Samsung service in San Mateo?

Tell us what is broken. We will quote it.