Is my Samsung washer part of a recall?

Possibly. Samsung recalled a set of top-load washers built roughly 2011 to 2016 over the drum separating from the cabinet at high spin. If your model and serial fall in that window, Samsung covers the fix directly, and I will tell you to call them first rather than have us bill you for it.

How fast can you reach San Bruno?

Our Peninsula-based technician runs San Bruno as a regular stop, so response here is local rather than a cross-Bay drive. Next-day is realistic most weeks, though I will not promise same-day on every call.

What does the visit cost?

$99 diagnostic fee, credited toward the repair. We put the price in writing before we start.

SAMSUNG · SAN BRUNO

Service · All Samsung Models

Samsung Appliance Repair · San Bruno, CA

Samsung appliance repair in San Bruno, 94066. Fridges, laundry, ranges.

$99 diagnostic (credited toward the repair)
Same or next-day best effort
CSLB #1136642

Call (925) 999-4095

Straight answer

Samsung dishwashers we do not take.

Samsung dishwashers are not a repair we take. Not any model, any year.

It is not a knock on the machines. It is the parts pricing. What a circulation pump, a control board, or a touch panel costs on one of these, set against what the dishwasher sold for new, turns the repair into a bad buy for you more often than not. We would rather tell you that here than charge you $99 to say it in your kitchen.

Everything else from these brands we still fix: refrigerators, ranges, ovens, cooktops, washers, and dryers. We repair dishwashers from every other brand.

That answer does not change by town, so it holds in San Bruno the same as anywhere else we run. Call us on the rest of the kitchen and we will be out.

Serviced: Fisher & Paykel, Miele, Cove, Asko. We also service every other residential and commercial brand.
Not serviced: LG, Samsung, Bosch, KitchenAid, Whirlpool, Jenn-Air dishwashers
Still serviced on those brands: refrigerators, ranges, ovens, cooktops, washers, dryers

Samsung in San Bruno

Samsung in San Bruno kitchens.

One thing we watch for in San Bruno specifically is older Samsung top-load washers. Samsung ran a recall on a range of top-load models a few years back, roughly 2011 to 2016, over the drum coming loose from the cabinet during a high-speed spin. If a customer's serial number falls inside that window, I tell them to call Samsung directly for the free remedy before we touch anything, since that repair belongs to Samsung, not to us. Outside of the recall window, the top-load failures we see are usually a worn suspension rod or a control board misreading the load sensor.

Water and ice systems

The water inlet valve, a common fridge leak.

Every fridge with a dispenser or ice maker has a water inlet valve. The fittings can leak under the cabinet, or the solenoid fails and the dispenser and ice maker stop getting water.

Laundry

How to spot a bad washer drain pump.

LG and Samsung washer drain pumps side by side. When a washer will not drain or hums at the end of a cycle, this small pump is the usual suspect, and the two brands fail in different ways.

Common repairs we do

What we close on the truck.

Top-load washer unbalanced-load error. Machine stops mid-spin and throws an unbalance code repeatedly, even with a small, even load. Usually a worn suspension rod or a failing control board reading the load sensor wrong. We check the model against Samsung's separate recall list before quoting a repair.
RF-series icemaker assembly. Cubes come out smaller and thinner over a few weeks, then the tray stops filling, which points to the fill tube icing partway shut. We check Samsung's current coverage on the assembly before quoting a replacement.
Dryer running long, poor heat. Full cycles and clothes still come out cool or damp. Often a restricted exhaust run in these older houses combined with a weakening heating element, so we check both before replacing anything.

Models we service

Samsung product lines.

Bespoke modular refrigerators
Family Hub touchscreen
FlexZone four-door
Smart Things connected
Dual-flex laundry

Pricing and warranty

What it costs. What we stand behind.

$99

Diagnostic visit. Credited toward the repair.
Written

3 months standard, 1 year on inverter boards, up to 2 years on sealed-system rebuilds. Quoted in writing before work starts.
CSLB

#1136642. Bonded and insured. We file warranty paperwork when applicable.

Recent work

Samsung jobs we have closed.

Oakland, CA · Stackable Washer

Samsung stackable washer stopping mid-cycle · Oakland

An Oakland homeowner's Samsung stackable washer kept quitting partway through a wash, sometimes at the rinse, sometimes earlier, and would sit there with the door locked until they cut the power.
Read case →

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Nearby cities

Samsung service in neighboring cities.

More cities

Samsung across our service area.

FAQ

Samsung in San Bruno questions, answered.

Is my Samsung washer part of a recall?

Possibly. Samsung recalled a set of top-load washers built roughly 2011 to 2016 over the drum separating from the cabinet at high spin. If your model and serial fall in that window, Samsung covers the fix directly, and I will tell you to call them first rather than have us bill you for it.
How fast can you reach San Bruno?

Our Peninsula-based technician runs San Bruno as a regular stop, so response here is local rather than a cross-Bay drive. Next-day is realistic most weeks, though I will not promise same-day on every call.
What does the visit cost?

$99 diagnostic fee, credited toward the repair. We put the price in writing before we start.

Need Samsung service in San Bruno?

Tell us what is broken. We will quote it.